In a press release issued yesterday, May 2, 2011, USCIS announced it has fully implemented its Secure Mail Initiative (SMI). The SMI will utilize United States Postal Service Priority Mail, providing for relatively faster delivery as compared to first-class mail. According to USCIS, the SMI will allow customers the ability to track the delivery of documents such as Employment Authorization, Advance Parole, and Permanent Resident cards through USPS tracking numbers.
USCIS has instructed petitioners and beneficiaries who receive a Form I-797 Notice of Approval to contact the National Customer Service Center at (800) 375-5283 to request tracking information. Customers are advised to have their I-797 Receipt Notice on hand at the time of calling as they will need to provide information from the Receipt Notice to customer service representatives. After receiving the tracking number, customers can log onto the USPS Track and Confirm web page to find up-to-date information regarding the delivery of their documents.
